Shipping Policy

SHIPPING POLICY

At TrinSetter Looks & Co., we’re committed to delivering your order in a timely and professional manner.

Processing Time:
- Ready-to-Ship Products: Please allow 3–7 business days for processing before shipment.
- Custom Wig Orders: Please allow 7–14 business days for processing, as each unit is made to order.
Orders placed on weekends or holidays will begin processing the next business day.

Shipping Carrier:
All orders are shipped via USPS. A tracking number will be sent to your email once your order is shipped.

Shipping Options & Rates:
- Free Shipping: Automatically applied to orders over $250

Signature Confirmation:
Orders over $250 will require a signature upon delivery to ensure safe receipt. If no one is available to sign, USPS will leave a notice for redelivery or pickup at your local post office.

Shipping Address:
Please double-check your shipping information before placing your order. We are not responsible for items shipped to the wrong address due to customer error.

Delays & Lost Packages:
Once your package is handed off to USPS, we are not liable for delays, damages, or lost shipments. Please contact USPS directly with your tracking number for delivery issues.