FAQs

What is raw hair?

Raw hair is 100% unprocessed human hair that has not been chemically treated. It comes from a single donor and offers the most natural look.

What is virgin hair?

Virgin hair is unprocessed human hair, often lightly steamed for a uniform curl pattern. It’s soft, versatile, and durable.

How long will my hair last?

With proper care, your hair can be reused multiple times while maintaining its quality and look.

How long does processing and shipping take?

Ready-to-ship: 3–7 business days. Custom wigs: 7–14 business days. USPS shipping is 1–3 business days.

Who does TLC ship with?

All orders are shipped via USPS with tracking provided.

Can I edit my order once it has been placed?

 No changes can be made after placing an order. Please confirm all details before checking out.